A: The most efficient and streamlined way to request a prescription refill is through your pharmacy. Most requests will be processed within 48 hours. If there is a problem with your prescription, we will contact you. Please call your pharmacy to verify that they received the prescription and it will be ready for you to pick up. We understand that sometimes people will not realize when they run out, but we strongly suggest calling your refills in early to make sure that doses are not missed.